Privacy Policy

Last updated: March 1, 2025

Introduction

At Reelense, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, password)
  • Property listing URLs and data
  • Payment information (processed securely through third-party providers)
  • Usage data and analytics
  • Communications with our support team

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Generate property videos based on your inputs
  • Process payments and send transaction notifications
  • Respond to your comments and questions
  • Send you technical notices and support messages
  • Analyze usage patterns to improve user experience

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest using industry-standard protocols.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your account and associated data at any time.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format

Third-Party Services

We may use third-party services for payment processing, analytics, and infrastructure. These services have their own privacy policies and we encourage you to review them.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or through our contact page.